Kitsune Sushi

1. Scope

These general terms and conditions of sale (GTCS) apply to any order placed via the website https://www.kitsunesushi.ch/ or by any other means (telephone, on-site).

Every order implies full and unreserved acceptance of these T&Cs.

2. Products

Kitsune Sushi offers takeaway and/or delivery, mainly Japanese specialities.

The products are made to order in compliance with current hygiene standards.

The photos featured on the website are for illustrative purposes only.

3. Orders

Orders can be placed:

online via the website

by phone

right there on the spot

The order is considered confirmed after confirmation by Kitsune Sushi.

Kitsune Sushi reserves the right to refuse an order in the event of an issue (unavailability, error, prior dispute).

4. Price

Prices are shown in Swiss francs (CHF), inclusive of all taxes.

Kitsune Sushi reserves the right to change its prices at any time, but products are billed at the rate in effect at the time of the order.

5. Payment

Payment can be made:

online (if available)

eat in

upon delivery (subject to available options)

The order may be refused in the event of non-payment or if payment is declined.

6. Delivery and collection

Click and collect

Orders must be collected at the agreed time. Kitsune Sushi cannot be held responsible if the customer is late.

Delivery

Deliveries are made within a defined area.

Delivery times are approximate and may vary depending on demand.

A reasonable delay cannot give rise to cancellation or a refund.

7. Cancellation and refund

Any confirmed order is final and binding.

No cancellation or modification can be guaranteed once preparation has started.

In the event of an issue (missing product or error), the customer must contact Kitsune Sushi as soon as possible in order to find a solution (replacement or goodwill gesture).

8. Allergens

Products may contain allergens (fish, soya, gluten, etc.).

It is the customer's responsibility to report any allergies when ordering.

Kitsune Sushi accepts no liability in the event of an unreported allergic reaction.

9. Liability

Kitsune Sushi shall not be held liable:

delays due to exceptional circumstances

from improper storage of the products after delivery to the customer

from misuse of the products

10. Data protection

The personal data collected is used solely for the purposes of processing orders and managing customer relations.

They are neither sold nor passed on to third parties.

Governing law

These T&Cs are subject to Swiss law.

In the event of a dispute, the legal domicile is at the registered office of Kitsune Sushi.

12. Contact

For any questions:

Kitsune Sushi

Via the website: https://www.kitsunesushi.ch/